About Across Africa Tours Travel

Fantastic Tour company! Across Africa offers all kinds of tours all over Africa. I just completed the 15 day Madagascar trip and it was excellent. Very nice properties with good food and a wonderful guide and driver and a perfectly curated trip. It was an amazing destination. Megan the manager was just excellent, she and her team took care of us the entire way, there were demonstrations in the capital and they moved our hotel to a peaceful property for our safety and enjoyment. I am very impressed with this company and would highly recommend and trust traveling with them. I am hoping to book again with them for Chad and Niger..

The tour itself was good & I loved Goree Island but it was a super busy day with traffic and ferries not running on time. Our guide assured us we had plenty of time but we wasted it at lunch which was so slow, missed the ferry that would have gotten us back in time then bus was stuck in traffic making us almost miss the cruise ship. We got back 20mins after all aboard time

Major error of almost making us late to cruise ship, we made it by 1 minutes time after ship gave us 15 min more beyond final call. The tour guide definitely has time management issues, Goree Island ferries we did not board and get off at promised times and lunch took very long. Pretty stressful day but happy to see Dakar for what it is.

Fantastic day! We found it exhilarating and yet a good emphasis on safety. Kudos especially to our driver Peter. He was amazing. The picnic lunch was much better than we ever would’ve expected. A great day and highly recommended.’

The all-included package with port and airport transfers was very good value. Masa was an exceptional guide. His intimate knowledge of the subway system allowed us to visit many more highlights than would have been possible without him. We were very comfortable and at ease throughout our trip while he shepherded us around Tokyo. Would not hesitate to recommend Masa and Across Africa Tours for Tokyo visits.

Start of the tour was very poor. No guide provided, only a driver. Received an email the night before that Mr Heinz specifically would be our guide , but he was not there. Driven to the Kolmanskoop ghost town. Nothing at all told to us. The group figured out from asking around we were expected to wait for the public tours offered by the park. After 1.5 hrs waiting around we did join of the park guided groups which was pretty good and informative. The group agreed to cut out after the first half and continue on the ‘tour’. Felt we had wasted a fair bit of our time waiting around. By this time the company had ‘found’ us a replacement guide. So on to Diaz point. At this point another couple that supposedly were on our tour had caught up via taxi. We had room at the very beginning but the company had by now shifted 2 more onto our van so now we were full. Not sure what exactly was going on with this issue but these folks had to continue on with their taxi. There was a bit more information provided from that point onward, but that information was only replayed to those in the front seats of the van. Those of us in the rear were out of luck. At least someone was in charge of the so called tour now. I suppose we ended up seeing the things we paid to see. The lunch stop at the resort (not included) was a very nice stop but most could have waited until return to the ship probably. I would not take or recommend this provider for a tour. Too many issues and lack of any organization for my liking. We saw what we paid for warranting some stars, but it was a poor overall experience.

We had a great time during our tour to Namibia. The guide Silverius was respectful and professional. The itinerary was followed as planned. The lodges were all very good, especially Moon Mountain Lodge, which offers amazing views of the desert and where the food was excellent. I'd suggest replacing one of the hotels, Hotel A La Mer, which is not of the same standard (rooms were dark, dated and we could hear a lot of noise from the outside).

We had a wonderful experience at Thula Thula. The facility is rustic but everyone was extremely helpful. The food at the facility was fantastic and the picnics wonderful.. saw all the animals including cheetas. We’re taken to another reserve where they commented that since we stayed at Thula they cant show us much more— we saw the one lion. The four days we spent there were FULL days. Did not like all the drive time. Would have preferred some down time to enjoy the facility.

Highly recommended! Itravelled with Across Africa in Madagascar, joining a group tour of 15 days 14 nights. The itinerary was demanding but the organisition made it easier and enjoyable. Top car and driverrs(in Madagascar are essential considering the long distance and bumpy roads), comfort luxury hotel and lodge with delicious dinners. The guides are professional under every aspects, caring for you with attentive and kind attitude. Thanks Across Africa I made fantastic memories of this beautiful country and his people.

I would definitely recommend, we did have some hiccups, but overall we are satisfied with our trip. Very budget friendly for the amount of things we did and where we stayed. The Linder Hotel in Frankfurt, Germany was very nice and it had a good breakfast. We enjoyed our excursions we went on. Germany’s train system is not great we had serval cancelled trains and had to go to information to find out what train to take next. Our first tour of Frankfurt was ok, but the Cologne Cathedral and Heidelberg Castle was very good. These two were professional tour guides and gave some good recommendations. The first tour guide left us during our lunch and gave us some recommendations for some other fun things to do in the local area. The second tour guide was great she stayed with us and even waited to make sure we got on our train back to Frankfurt. My husband and I had a great time learning about the history, food and local beers to each area.

We had a once in a lifetime experience in Namibia and it wouldn't have been as good as it was without our guide Shawn. Shawn provided exceptional communication and information. His connections and knowledge of the country ensured we were treated like family. He went above and beyond more times than I could count. He even hiked Big Daddy with us! In summary, accommodations were great, food was good, sights were amazing, and Shawn made all the difference.

We used Across Africa for our travel in Kruger National Park, Victoria Falls and Madagascar in October 2024. My wife and I envisioned a group on a bus waiting in lines. What joy we felt when we were the only ones on our tour. Communication was improved once I learned I was coordinating with Maureen in Addis Ababa. We started chatting on WhatsApp and all doubts were eliminated. Hotel choices were excellent, and while not always what we expected, we remember that we are in Africa where power comes from a generator and roads are dirt and challenging. We packed light and had 13 flights in our 1 month adventure. Not one flight was late, cancelled, or annoying. Food was provided on every flight once we left the USA. How does the happen? The local guides provided were great, and independently arranged by Across Africa. We only had to pay for tips and drinks. Transfers were fantastic I loved looking for my name on a card as we exited the baggage claim area. Hotel check ins were seamless, since Across Africa prepaid all hotels. It was my first trip to Africa. I probably could have put together this trip by myself, but I would not do so. I would have not saved money or time. Africa is a special place and requires a special person to make it work. Across Africa is special.

Totally disorganised tour. About 20 of us on a shore excursion of Luderitz were bundled into 2 cars and a small van without the guide that we had paid for. We arrived at Kolmanskop at 9.00 and told to wait to 10.00 for guided tour of the town. The totally disinterested Kolmanskop Guide didn't leave the main hall where as other groups were receiving a proper guided tour. Eventually a young man turn up and said that he had had a phone call that morning to be a guide and guided us for the rest of the tour of Luderitz. We didn't have lunch in the agreed place but in a hotel. Would not recommend Across Africa Travel at All. Avoid them!!

I paid in full upfront (about a month prior) to book a day trip from a niche location where other tour providers weren't available. Unfortunately, my visa did not arrive in time and I had to cancel my entire trip a couple of days before my flight left. The purpose of the trip has passed, so it's not an option for me to reschedule. Even though I notified Across Africa Tours a week in advance, I did not receive any money back. They cited a policy that was never shared upfront and states that it can be changed at any time without notice to customers. They instead issued a coupon that expires in one year, which I will be surprised if I can use. It's pretty unfortunate that they kept all of my money even though the visa issue was out of my control and the policy was hidden. Other tour activities I've seen recently allow 24-72 hour cancellation for a full refund. I might be able to understand Across Africa's policy if it was a weeklong or longer tour commitment, but it was only a part-day excursion for one person. They seem happy to push all of the risk onto the customer. Lesson learned: wait to pay at the last minute!

I went to my Madagascar 14-day vacation at the end of September-October 2024. I have visited Isalo NP, Anja Reserve, Kirindy Forest Reserve, Morondava, Baobab Alley, Ranomafana NP, Antsirabe, Palmarium, Andasibe NP, Tana. I really enjoyed the amazing wildlife, meeting Malagasy people, the gorgeous countryside and a look at life in the villages. Even the food surpassed expectations! This trip was indeed fantastic!! The activities were great with enough time to recover from hours of driving/flights between locations. I was very pleased and excited that I got so close to lots of lemur species, baby lemurs, lots of birds, chameleons, frogs, geckos, boa snakes, a giraffe-necked weevil and more! The nature was so amazing! I had two guides, Antony (south and west parts) and MJ (east part), both were excellent. They were punctual, responsible, informative, entertaining, fun, respectful and very supportive of my needs. Thank you! The local guides (required in all the parks) were fantastic as well. I still don't know how they were able to spot all the animals, especially during night walks! The drive was rough due to the conditions of the roads. Keep in mind that everybody warns you about bad roads, and they are NOT kidding (they are actually a whole lot worse) but they are part of the experience. I must also mention my drivers. My both drivers, Pier and Suluf, were wonderful, with peaceful kind natures, they navigated the roads with the upmost care and calm. I always felt safe and well looked after. Drivers also took a great care of our car(s) Kia Sorrento – always clean and running smoothly during the trip! I just wished the car ground clearance was higher given the road conditions. The trip was booked through Across Africa Tours company who had a local team in Madagascar. They were responsive and proactive when setting up the trip. I had no issues on the trip except for a miscommunication between Across Africa tours with local Madagascar team regarding my itinerary. For example, the deposit was not paid until the last moment resulting in delay assigning the local guide/driver who were not able to meet me in Tuliar airport because they needed 2 days to drive there. The local Madagascar team did an excellent job to find an alternative guide/driver to meet me and transfer to Isalo (Thank you Felix!). Furthermore, my international departure flight information was not shared with the guide and the guide did not know arrangements for my last day in Tana. In addition, a couple of hotels were unaware that my breakfast and dinner were included, and it took some time to re-confirm this information on the second day. These are the reasons for my low rating of Across Africa Tours. Local Madagascar team deserves 5 stars – Thank you!

We booked this tour with this company through Viator and it got cancelled 48 hours before depature, so we stood there empty-handed with a luke warm apology during peak season. We had no alternative place to stay, no airport pick-up anymore since it was all part of the package and no desert experience. Although a cancellation was mentioned as a possibility in the fine print we were absolutely not expecting this during peak season when every other tour was booked solid. It caused a lot of anxiety and stress and we were lucky enough to find a last-minute-replacement with the super friendly and helpful people from Detour Africa Tours. Cancellations on such short notice are a total no-go and turn-off. Never happened to me before and I travelled lots of countries all over the world. They put the blame on Viator - well, then they should not work with Viator anymore since it is definitely pissing off tourists. Would never book with them again - unreliable and nerve-wrecking. Nothing you need on your vacation.

Had a 1 to 1 guide experience with Shawn. 4 nights, 5 days comfort tour in Namibia. I can thoroughly recommend the trip. All the highlights and was looked after extremely well by Shawn. Very knowledgeable so was happy to leave everything to him during the tour. Saw all the highlights and Shawn knew the best way to do things. Namibia is a fascinating country - so many different sides. I've been to other parts of Africa (I love the continent) and was so pleased to be able to have this new experience.